:root{--ink:#17272d;--deep:#203c46;--blue:#315c6d;--yellow:#ffb600;--paper:#f5f3ed;--muted:#6d777b;--danger:#a82b2b}*{box-sizing:border-box}[hidden]{display:none!important}body{margin:0;background:var(--paper);color:var(--ink);font:16px/1.5 Arial,sans-serif}header{background:var(--deep);color:#fff;padding:28px max(24px,calc((100vw - 1180px)/2));display:flex;align-items:center;justify-content:space-between;gap:24px;border-bottom:4px solid var(--yellow)}h1,h2,h3{margin:.2em 0}.eyebrow{font-size:.75rem;font-weight:800;letter-spacing:.15em;color:var(--yellow)}header a,button{background:var(--yellow);color:#111;border:0;padding:13px 18px;font-weight:800;text-decoration:none;cursor:pointer}main{max-width:1180px;margin:32px auto;padding:0 20px}.tabs{display:flex}.tabs button{background:#d5dadd}.tabs button.active{background:var(--yellow)}.panel{background:#fff;padding:28px;border:1px solid #ccd2d4}.narrow{max-width:520px;margin:auto}form{display:grid;gap:15px;margin-top:18px}label{display:grid;gap:5px;font-weight:700;font-size:.85rem}input,textarea,select{width:100%;border:1px solid #9ba7ab;background:#fff;padding:12px;font:inherit}textarea{min-height:100px;resize:vertical}.row,.toolbar{display:flex;gap:10px;align-items:center}.row input,.toolbar input{flex:1}.toolbar>input{min-width:240px}.toolbar>select{width:240px}.secondary{background:#dfe4e5}.state{min-height:24px;margin:12px 0;color:var(--danger)}code,.badge{background:#e7eef0;padding:4px 8px}.desk{display:grid;grid-template-columns:340px 1fr;gap:20px;margin-top:20px}.list{display:grid;gap:8px;align-content:start}.ticket{display:grid;text-align:left;background:#fff;border-left:5px solid var(--yellow);gap:3px}.ticket span,.ticket small{font-weight:400}.ticket small{color:var(--muted)}dl{display:grid;grid-template-columns:150px 1fr}dt{font-weight:800}dd{margin:0}article{margin-top:20px}@media(max-width:720px){header{align-items:flex-start;flex-direction:column}header h1{font-size:1.8rem}.desk{grid-template-columns:1fr}.row,.toolbar{align-items:stretch;flex-direction:column}.toolbar>input,.toolbar>select{width:100%;min-width:0}.tabs button{flex:1;padding:11px 6px}.panel{padding:20px}dl{grid-template-columns:1fr}dd{margin-bottom:12px}}
.qualification-card{margin:1rem 0;padding:1rem;border:1px solid #d5e1e3;border-radius:14px;background:#f8fbfb}.qualification-card legend{padding:0 .4rem;font-weight:800;color:var(--deep)}.qualification-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}.safety-alert{margin-top:1rem;padding:14px 16px;border:2px solid #a82b2b;background:#fff1f0;color:#8b1e16;font-weight:800}.media-guidance{display:block}
@media(max-width:720px){.qualification-grid{grid-template-columns:1fr}}
.equipment-summary{border:1px solid #d1dade;border-left:5px solid var(--yellow);background:#f6f9fa;padding:18px;margin:14px 0}.equipment-summary h3{margin:0 0 10px}.equipment-summary dl{margin:0;grid-template-columns:190px 1fr;gap:5px 12px}.equipment-summary p{margin:10px 0 0;color:#4b5d65;font-size:.9rem}form small{color:#4b5d65;font-weight:400}.upload-state{color:var(--ink);font-size:.9rem}@media(max-width:720px){.equipment-summary dl{grid-template-columns:1fr}.equipment-summary dd{margin-bottom:8px}}
.receipt{max-width:760px;margin:0 auto;text-align:center;border-top:6px solid var(--yellow)}.receipt .eyebrow{color:#865900}.receipt-number{display:block;background:#f6f9fa;border:2px solid var(--deep);padding:24px 12px;margin:24px 0;font-size:clamp(1.15rem,3.5vw,2rem);letter-spacing:.035em;overflow-wrap:anywhere;font-family:ui-monospace,Consolas,monospace}.receipt-actions{display:flex;flex-wrap:wrap;gap:10px;justify-content:center;margin:20px 0}.receipt-actions button{flex:1 1 260px}.receipt-status{min-height:1.5em;color:var(--ink)}.receipt small{color:#4b5d65}button:disabled{opacity:.55;cursor:not-allowed}@media print{body{background:#fff}body>header,.tabs,#create,#follow,.receipt-actions,.receipt-status{display:none!important}main{max-width:none;margin:0;padding:0}.receipt{border:0;max-width:none;margin:0;padding:36px}.receipt-number{font-size:26pt}}
.follow-intro{max-width:620px;color:#4b5d65}#changeTicket{margin-top:14px}.tracking-view{max-width:860px;margin:24px auto 0}.tracking-hero{background:var(--deep);color:#fff;padding:28px;border-top:5px solid var(--yellow)}.tracking-hero h3{font-size:clamp(1.5rem,4vw,2.1rem);margin:8px 0}.tracking-hero p{margin:6px 0}.tracking-kicker{font-size:.83rem;letter-spacing:.04em;overflow-wrap:anywhere;color:#d9e7ea}.tracking-next{background:#fff;color:var(--ink);padding:16px 18px;margin-top:18px;border-left:5px solid var(--yellow)}.tracking-next p{margin:5px 0 0}.tracking-appointment{margin-top:15px!important}.tracking-section{border:1px solid #d2dadd;background:#fff;padding:24px;margin-top:16px}.tracking-section h3{margin:0 0 6px}.tracking-note{color:#53646b;font-size:.9rem;margin:0 0 20px}.timeline{list-style:none;margin:0;padding:0 0 0 10px}.timeline-item{display:grid;grid-template-columns:28px 1fr;position:relative;padding:0 0 28px}.timeline-item:not(:last-child):before{content:"";position:absolute;left:7px;top:14px;bottom:-2px;width:2px;background:#c8d2d6}.timeline-dot{width:16px;height:16px;border-radius:50%;background:#9aa9af;border:3px solid #fff;box-shadow:0 0 0 1px #9aa9af;position:relative;z-index:1}.timeline-latest .timeline-dot{background:var(--yellow);box-shadow:0 0 0 2px var(--deep)}.timeline-item strong,.timeline-item time{display:block}.timeline-item time{font-size:.82rem;color:#5c6b70;margin-top:3px}.timeline-item p{margin:7px 0 0;color:#31464e}.tracking-details{border:1px solid #d2dadd;padding:16px 24px;margin-top:16px;background:#f8fafb}.tracking-details summary{cursor:pointer;font-weight:800}.tracking-details dl{margin-top:16px}.tracking-section form{max-width:650px}.tracking-section h4{margin:22px 0 8px}@media(max-width:720px){.tracking-hero,.tracking-section{padding:18px}.tracking-details{padding:14px 18px}.timeline-item{grid-template-columns:26px 1fr}.tracking-view{margin-top:18px}}
:root{--ink:#123445;--deep:#123445;--blue:#047097;--yellow:#f29619;--paper:#eef0f1;--muted:#667078;--danger:#9b271e}body{font-family:Arial,Helvetica,sans-serif}header{background:var(--deep);border-color:var(--yellow)}header a,button{background:var(--yellow)}.eyebrow{color:var(--yellow)}.secondary{background:#d8dde0}.panel{border-color:#d8dde0}.ticket{border-left-color:var(--yellow)}[dir="rtl"]{direction:rtl;text-align:right}[dir="rtl"] :is(input[type="email"],input[type="tel"],input[type="url"],code,.receipt-number,.ticket-number){direction:ltr;text-align:left}[dir="rtl"] .ticket{border-left:0;border-right:5px solid var(--yellow)}[dir="rtl"] .timeline{padding:0 10px 0 0}[dir="rtl"] .timeline-item:not(:last-child):before{left:auto;right:7px}
.brand-lockup{display:flex;align-items:center;gap:18px}.nsa-logo{display:block;width:clamp(110px,12vw,180px);height:auto;max-height:78px;object-fit:contain;box-sizing:border-box;flex:none;background:#fff;border-radius:3px;padding:4px}.brand-lockup h1{margin:4px 0}.brand-lockup p{margin:4px 0;color:#d9e7ea}@media(max-width:640px){body>header .brand-lockup{align-items:flex-start;gap:10px}.nsa-logo{width:92px;max-height:48px}}
.header-actions{display:flex;align-items:center;gap:10px}.header-actions select{width:auto;min-width:120px;background:#fff;color:var(--ink);border:1px solid #9aa9af;border-radius:5px;padding:9px}.header-actions a{white-space:nowrap}[dir="rtl"] .header-actions{flex-direction:row-reverse}[dir="rtl"] .brand-lockup{flex-direction:row-reverse}[dir="rtl"] body>header{flex-direction:row-reverse}[dir="rtl"] .panel label{text-align:right}body[dir="rtl"]{font-family:"Noto Kufi Arabic","Noto Sans Arabic",Tahoma,Arial,sans-serif}